#71 Process Equals Success with Carey Green
Carey Green, Founder and Client Happiness Guy at https://www.PodcastFastTrack.com, shares his story – from being a pastor to being an expert in audio editing and shares 5 top tips for service-based businesses.
5 Top Tips for Service-Based Businesses:
Develop a team so that you’re not limiting your customers to the amount of time you personally have. You can then expand and give them more service.
Put Service First – Treat your clients well and love them so much that they love your service and your business.
Build the service within your team. If you put your team first over your customer and build a great culture they will share that passion and service with your customers as well.
Make it easy for the customer to work with you. Don’t make your policies difficult and that build barriers, instead, make it easy for the customer to speak with you and work with you.
Set up systems and process that make your business work. Process equals success.
Bible verse for this season:
Phil 2:12-13 – Do Everything Without Grumbling
“12 Therefore, my dear friends, as you have always obeyed—not only in my presence, but now much more in my absence—continue to work out your salvation with fear and trembling, 13 for it is God who works in you to will and to act in order to fulfill his good purpose.”
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